With insight gained from market research and focus groups, we focused our strategy on the twin audiences of consumers and installers. The PLANITHERM Installer Network was created as a conduit for consumer demand. We devised the network, created a raft of tools and member benefits and handled recruitment and engagement via a regular mail and email communications programme.
A series of TV ads were created around two friendly but rival neighbours, Pam ‘n’ Fern (‘Sounds like PLANITHERM’). TV delivered high levels of brand related search for the previously unknown brand and drove significant web visits, enquiries and sales growth.